Privacy & Cookies

Visiting our website with your personal browser settings configured to accept cookies implies to us that you are in consent to our use of cookies as described below.

 

Privacy Policy for Clover Holidays

Clover Holidays is committed to protecting and respecting your privacy, keeping your data safe and not doing anything with it that you would not reasonably expect.

This Privacy Policy, which forms part of the Clover Holidays website at www.cloverholidays.co.uk and our social media pages sets out the basis on which any personal data we collect from you, or you provide to us, will be processed by us.

Personal data is any information that can be used to identify you. For example, it can include information such as your name, date of birth, email address, postal address, and telephone number as well as information relating to interests and activities.

The Data Controller is Clover Holidays, Clover Cottage, 1 Kinfauns Holding, Kinfauns, Perth, PH2 7JU

1. Personal data we may collect from you

The personal data that we collect and process about you about you via our site may include:

1.1 Personal data that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information, for example when you report a problem with our site.

1.2 If you contact us, we may keep a record of that correspondence or you may give us your information directly when we meet.

1.3 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

1.4 Details of transactions you carry out through our site and of the fulfillment of your orders. All payment information is fully encrypted.

1.5 Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2. IP addresses and cookies

2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not allow us to identify any individual.

2.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us:

• To estimate our audience size and usage pattern;
• To store information about your preferences, and so allow us to customise our site according to your individual interests;
• To speed up your searches; and
• To recognise you when you return to our site.

2.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

3. Where we store your personal data

3.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). It may also be processed by staff operating outside the EEA who work for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

3.2 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

4. Uses made of the personal data

4.1 We use personal data held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your device;
• To provide you with information, products and services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
• To carry out our obligations arising from any contracts entered into between you and us (including, but not limited to, under our Terms and Conditions.
•  To allow you to participate in any interactive features of our website, when you choose to do so; and
• To notify you about changes to our products and services.

4.2 We may use your personal data to provide you with information about other products and/or services offered by us which may be of interest to you.

4.3 We will not share your personal data with third parties without your permission unless required to do so to comply with our legal obligations or to prevent fraud and to reduce credit risk.

5. General

5.1 Our site may, from time to time, contain links to and from the other websites for your convenience. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for or in connection with these policies and/or websites. Please check these policies before you submit any personal data to these websites.

5.2 We may provide you with the opportunity to opt-in to additional newsletters or promotional communications sent by email. If you have opted in or otherwise qualify to receive these forms of communication, and no longer wish to receive our newsletter or other promotional communications by email, you may opt-out of receiving them by following the instructions included in each communication.

6. Right of access

6.1 You have a right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. If you want to access your information, please contact us at cloverholidays@gmail.com and for further information see the UK Information Commissioner’s guidance here.

6.2 You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us at cloverholidays@gmail.com.

7. Changes to our Privacy Policy

Any changes we make to our Privacy Policy in future will be posted on this page.

8. Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to cloverholidays@gmail.com.

 

The Law

On 25th May 2018 the General Data Protection regulation (GDPR) replaced the EU Data Protection Directive. (Please see our policy above which complies to GDPR 2018). On May 25th 2012 a European Union law was implemented by UK legislation, The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, with a requirement that websites that leave non-essential cookies on visitors’ devices have to inform the visitor what these cookies are. This website complies with this law by providing information on the cookies we use so that if you choose you can either modify your browser settings to manage cookies or leave the website.

How we use Cookies

This web site also uses non-essential cookies so that we can serve you better, but all user data collected in this manner is anonymous. This site uses visitor tracking that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of our web site.

Non-essential Cookies also enhance our web site performance in a number of ways, personalising your experience on our site, making it more convenient for you.

Your Options

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information. More detailed information about controlling cookies on your computer is also available at the About Cookies website.

If you do not wish to disable cookies then you have the option to leave the website.

What is a Cookie?

A cookie is a small amount of data that is sent in a text file to your computer browser from a website’s server and is then stored on your computer, but only IF your browser’s preferences are set by you to allow it. The only personal information a cookie can obtain is information a user supplies. A cookie cannot read data from your hard disk or read cookie files created by other sites.

NB: If you are browsing from within a work based network you may not have adequate permissions to allow you to control the cookies that are set.

This site uses the following non-essential cookies:

Cookie name	Cookie purpose
Google Analytics _utma _utmb _utmc _utmz	Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Learn more about Google Analytics and privacy
Google.com NID PREF HSID APISID	These are Google preference cookies, a unique identifier used by Google applications to store user preferences. They may not be delivered depending on the browser being used. Learn more about Google’s Privacy Policy